Does FedEx offer free returns? What's their exchange policy?

What is FedEx's return policy? Can you return merchandise both in store and in person? Can you return clearance items to FedEx? Do I need a receipt to make a return to FedEx? Does FedEx offer store credit if I do not have a receipt? Can you return used merchandise to FedEx?
Returns & exchanges policies rating: 3.0 - 1 ratings

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It looks like FedEx may not offer free returns & exchanges. See 6,408 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jun 13, 2017

We researched this, and it does not look like FedEx offers free returns currently. You will find the most current information on FedEx's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at fedex.com.

Shopping tip: (December 10, 2018): Use promo code P3C4B59 to save 30% off at fedex.com — redeem it here. You can also view more FedEx promo codes.

Update: we've found 8 more shipping & mailing stores that currently offer free returns & exchanges and 399 online services that are offering free returns & exchanges . You can also view all 6,408 stores that offer free returns & exchanges across all categories.

This user rated FedEx's returns & exchanges policies: 3.0
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Rated 3.8 - 38 reviews

About FedEx

FedEx is a major shipping & freight company operating the e-commerce site fedex.com. FedEx sells its products and services in the shipping & freight vertical, offering discounts and promo codes to its customers infrequently. FedEx has good ratings among shoppers on Knoji, with 38 ratings and an average rating of 3.8 stars. FedEx scores very highly compared to other brands in the shipping & freight industry, providing 11 e-commerce features to better serve its customers.

FedEx's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that FedEx may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Yes
FedEx offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that FedEx may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that FedEx may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that FedEx may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that FedEx may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
FedEx supports a promo code box on their website. Check the FedEx promo codes page for the latest coupon codes from FedEx. Read full answer >>
Sales:
Yes
FedEx runs a clearance and promotions page on their website. Check the official FedEx sales page for the latest discounted prices and sales directly from FedEx Read full answer >>
Black Friday Ad:
Maybe
It appears that FedEx may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that FedEx may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that FedEx may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
FedEx offers their own coupons and promotions page on their website. Check the official FedEx coupons page for the latest offers directly from FedEx Read full answer >>
Student Discounts:
Yes
FedEx runs a student discount program for current students. Save up to 40% on FedEx through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that FedEx may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that FedEx may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that FedEx may not offer price matching currently. Read full answer >>
Competitor Coupons:
No
It appears that FedEx may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that FedEx may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
FedEx offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
FedEx offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that FedEx may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that FedEx may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that FedEx may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that FedEx may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that FedEx may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that FedEx may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that FedEx may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that FedEx may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
FedEx offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that FedEx may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that FedEx may not offer affiliate programs currently. Read full answer >>
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